How to Request a Grant Disbursement on Pure Charity

Pure Charity holds donations on behalf of nonprofits and disburses funds through a grant request process. As a nonprofit admin, you can request disbursement of your raised funds at any time from your Nonprofit Dashboard. Grant requests are processed weekly on Thursdays, and funds are typically disbursed within five business days to allow donations to settle from payment processors.

How Disbursements Work

When donors give to your fundraisers on Pure Charity, those funds are held in your Pure Charity account. To receive the money, you submit a grant request — either manually or on an automated schedule. Funds can be disbursed via check or ACH (direct deposit), depending on your organization’s preference.

Step-by-Step: Requesting a Grant Disbursement

Step 1: Sign in to your Pure Charity account at purecharity.com/signin.

Step 2: Navigate to your Nonprofit Dashboard by selecting your organization under Managed Field Partners.

Step 3: Approve the fundraiser (if not already approved). A fundraiser must be approved before its funds can be disbursed. Go to Fundraisers in the left-hand menu to view pending fundraisers and click “Approve” next to the one you want to approve. If you’ve already approved it, skip this step.

Step 4: Request the grant. Go to Accounting → Grants and click “Request All Grants.”

Step 5: Complete the request. Click “Request Grant” to finalize. The request will be processed on the next Thursday processing cycle.

Troubleshooting: Fundraiser Not Showing on the Grants Page?

If a fundraiser isn’t appearing on the Grants page, check these common issues:

  • The fundraiser hasn’t been approved yet (see Step 3 above)
  • All funds from that fundraiser have already been granted
  • There’s an outstanding invoice on your nonprofit account that needs to be resolved first

Automated Grant Disbursements

You can also set up automatic disbursements so you don’t have to request grants manually each time. Pure Charity supports daily, weekly, bi-weekly, and monthly automated schedules. Contact help@purecharity.com to set up automated grant disbursements for your account.

Timeline

Funds are disbursed approximately five business days after the grant request is submitted. This processing window allows time for donations to fully settle from credit card processors, PayPal, and bank transfers before being sent to your organization.

Need Help?

Contact the Pure Charity Support Team at help@purecharity.com

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