How to Deactivate or Close Your Pure Charity Giving Account
Before You Close Your Account
Make sure you’ve completed these steps first: download any donation receipts and year-end giving statements you need for tax purposes, cancel any active recurring donations (otherwise they will continue to process), and note that closing your Giving Account is separate from canceling a Nonprofit Account.
How to Close Your Giving Account
Step 1: Cancel any active recurring donations from your User Dashboard.
Step 2: Download any receipts or giving statements you need.
Step 3: Contact the Pure Charity Support Team at help@purecharity.com and request that your Giving Account be deactivated or closed.
The Pure Charity team will process your request and confirm once the account has been closed.
Can You Reactivate a Closed Account?
If you decide to return to Pure Charity in the future, contact help@purecharity.com to discuss reactivation options.
Need Help?
Contact the Pure Charity Support Team at help@purecharity.com
Related Articles
How Pure Charity Handles Donation Receipts and Year-End Tax Statements
How Pure Charity Handles Donation Receipts and Year-End Tax StatementsPure Charity automatically generates donation receipts for every online donation and...
How to Request a Grant Disbursement on Pure Charity
How to Request a Grant Disbursement on Pure CharityPure Charity holds donations on behalf of nonprofits and disburses funds through a grant request process....
How to Create a Fundraiser on Pure Charity
How to Create a Fundraiser on Pure CharityPure Charity allows nonprofit organizations to create online fundraising campaigns directly from their Nonprofit...