How to Cancel a Recurring Donation on Pure Charity (Credit Card, Apple Pay, PayPal)
How to Cancel a Recurring Donation
Step 1: Sign in to your Pure Charity account at purecharity.com/signin.
Step 2: From your User Dashboard, navigate to your Recurring Donations section.
Step 3: Find the recurring donation you want to cancel.
Step 4: Click “Cancel” next to the recurring donation.
Step 5: Confirm the cancellation when prompted.
Your recurring donation will be stopped and no future charges will be processed. Any donations already processed will not be refunded through this cancellation — if you need a refund for a past donation, contact the Pure Charity Support Team.
Can I Restart a Canceled Recurring Donation?
If you change your mind, you can set up a new recurring donation to the same fundraiser or sponsorship at any time by visiting the campaign page and going through the donation process again.
Need Help?
Contact the Pure Charity Support Team at help@purecharity.com
Related Articles
How to Sign Up Your Nonprofit on Pure Charity: Requirements and Steps
How to Sign Up Your Nonprofit on Pure Charity: Requirements and StepsAny U.S.-based 501(c)(3) nonprofit organization in good standing with the IRS can apply...
Getting Started with Pure Charity: A Complete Guide for Nonprofits
Getting Started with Pure Charity: A Complete Guide for Nonprofits Pure Charity is a nonprofit fundraising and donor management platform that helps organizations raise money online, manage sponsorship programs, coordinate mission...
How to Deactivate or Close Your Pure Charity Giving Account
How to Deactivate or Close Your Pure Charity Giving AccountIf you no longer want to use Pure Charity as a donor, you can request to deactivate or close your...