“Forbidden” Error When Updating Your Credit Card on Pure Charity
How to Fix the Forbidden Error
Step 1: Clear your browser cache and cookies, then try again.
Step 2: Try using a different web browser (Chrome, Firefox, Safari, or Edge).
Step 3: Disable any browser extensions that might be blocking the form, such as ad blockers or privacy extensions.
Step 4: If using a VPN, try disabling it temporarily and retrying.
Step 5: Try accessing Pure Charity from a different device or network.
If none of these steps resolve the issue, contact the Pure Charity Support Team at help@purecharity.com with details about the error, including what browser you’re using and when the error occurs.
Need Help?
Contact the Pure Charity Support Team at help@purecharity.com
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