What’s new?
New features, releases, and current improvements
“Forbidden” Error When Updating Your Credit Card on Pure Charity
"Forbidden" Error When Updating Your Credit Card on Pure CharityIf you see a "Forbidden" error message when trying to update your credit card information on...
Pure Charity Donation Refund Policy
Pure Charity Donation Refund PolicyPure Charity processes donation refunds on a case-by-case basis. If you need a refund for a donation — whether due to an...
Donation Did Not Process or Complete on Pure Charity
Donation Did Not Process or Complete on Pure CharityIf your donation on Pure Charity did not process or complete successfully, there are several common...
End-of-Year Giving Statements on Pure Charity
End-of-Year Giving Statements on Pure CharityPure Charity provides end-of-year giving statements to all donors who made tax-deductible donations during the...
How to Download a Donation Receipt on Pure Charity
How to Download a Donation Receipt on Pure CharityPure Charity automatically sends donation receipts via email for every contribution. If you need to...