Pure Charity Update

Have Questions? Check our Help Center or Contact Support Here.

Managing Failed Recurring Donations

Pure Charity makes it easy for you to identify errored donations and provide assistance.

Here is a short video to walk you through the process of managing failed recurring donations.


Help Desk Articles Mentioned in Video:

Trip Management & Trip Fundraising

Pure Charity’s Trip Management Software is a powerful feature that is available to all of our Partner Organizations.

If it has been a while (i.e. pre-COVID) since you have used Trip Management, or if you have not used Trip Management before please Contact Us for a Demo.


Or, ready to jump back in to Trip Management & Trip Fundraising?

How to Create a Trip:

If you are interested in learning how to create a Trip or wanting to learn how the entire Trip Management System works, we would be happy to connect.

Click Here to Learn How to Create a Trip.

Setting Trip Privacy:

There are a three different Privacy Settings for Trips that allow your organization to manage who is able to see and register for Trips.

Click Here to learn more about Trip Privacy.

Removing a Trip Participant:

If a Trip Participant is not able to go on a Trip, there are a few steps that can be taken to remove the participant from a Trip.

Click Here to learn how to remove a Trip Participant.

Pure Charity Trips + Salesforce Integration:

Pure Charity’s Salesforce Applications sends Trip Participants’ data in real-time to Salesforce.  This combination forms a powerful Donor Management System ready to move your mission forward.

Click Here for Pure Charity Salesforce Application Documentation.

Interested in learning more about how
Pure Charity + Salesforce
can support your Donor Management Strategies?

New Checkout Experience!
(Coming Soon)

The rumors are true. Pure Charity has a whole new Donation Checkout Experience is coming soon.

More information to come, but here’s a sneak peek of some of the new features.


Feature Highlights:


  • Ability to Donate as a Guest (no Donor Account confirmation required)
  • Enhanced Mobile friendly User Experience & Design
  • Enhanced Nonprofit Branding Integration
  • More Payment Method Options
  • Donors have option of covering Donation Processing Fees on all Donation activities
  • Enhanced Security Protocols