How to Delete a Payment Method on Pure Charity
How to Delete a Payment Method
Step 1: Sign in to your Pure Charity account at purecharity.com/signin.
Step 2: From your User Dashboard, navigate to your Payment Methods or Account Settings section.
Step 3: Find the payment method you want to remove.
Step 4: Click “Delete” or “Remove” next to the payment method.
Step 5: Confirm the deletion when prompted.
Important: Active Recurring Donations
If the payment method you’re deleting is attached to an active recurring donation, you’ll need to either update the recurring donation to a different payment method or cancel the recurring donation first. Deleting a payment method with active subscriptions may cause your recurring donations to fail.
Need Help?
Contact the Pure Charity Support Team at help@purecharity.com
Related Articles
Pure Charity Donation Refund Policy
Pure Charity Donation Refund PolicyPure Charity processes donation refunds on a case-by-case basis. If you need a refund for a donation — whether due to an...
Donation Did Not Process or Complete on Pure Charity
Donation Did Not Process or Complete on Pure CharityIf your donation on Pure Charity did not process or complete successfully, there are several common...
End-of-Year Giving Statements on Pure Charity
End-of-Year Giving Statements on Pure CharityPure Charity provides end-of-year giving statements to all donors who made tax-deductible donations during the...