FAQs for Pure Charity Field Partners – End of Year
Here are the answers to some of the most common questions we receive regarding End of Year receipting, accounting, and donor management.
As you click on the link below, you’ll be taken to the relevant article on help.purecharity.com for a full step-by-step solution to your question.
Donor - FAQ
Where Can I Get A Receipt For My Donations?
How Do I Login To Pure Charity?
When Will I Receive My End Of Year Statement?
Why Am I Receiving The Error Message “Your Email Is Already Taken”?
Am I Missing Donations On Our Statement?
Why Am I Receiving A “Forbidden” Message When Trying To Update My Card?
Field Partner/ Nonprofit - FAQ
How Do I Send Receipts To Our Donors?
What Is The Process For Receipting & End Of Year Statements?
How Do I Create a Fundraiser or Donation Page?
How Do I Embed a Fundraiser On Our Website?
How Do I Customize the Checkout Header Design?
How Do I Redirect Donors to Our Website or Another Custom “Thank You” Page After They Donate?
Other questions?
First, check out our full Help Desk here.
Or, you can always give us a call at +1 (855) 855-9594 or send us a message here.
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